‘Why
is it that low-cost technology always ends up being junk?’ An old-timer spars
with a tech fan.
AD: Hi, did you get that tablet you had
ordered online?
BC: Yes, I did.
AD: What happened? You don't seem to be
very happy with it...
BC: It turned out to be a disaster. It weighs
a ton, runs out of charge in 10 minutes flat and gets heated up so badly that
your fingertips get singed on touch. Also, each little operation takes ages, so
downloading an app or a game is absolutely impossible...
AD: Why don't you return it?
BC: I tried - each time I called, I was asked to send
a mail, but when I followed it up with another call, they claimed that they hadn't
received a single mail...
AD: That’s pretty unfortunate…
BC: This is precisely the reason why I hate
online purchases. You keep talking about how technology has made our lives so
convenient, but look how it has left me high and dry...
AD: Listen, you probably decided to shop
for it online because it was cheaper, so why...
BC: Hold on, are you telling me that if
it's cheap, it has to be bad? So, does that mean that I need to buy a 64 GB iPad4
with retina display and wi-fi for 52,000 bucks and anything less will give me
grief?
AD: Ok, be specific. What are you against -
tablets, online shopping or the deals that the sites announce regularly?
BC: It doesn't matter, they all have one
thing behind them - technology. Besides, I can understand a good product
costing more than an average one, but it's weird to think that just because
I've paid less, I’m stuck with a piece of junk that no amount of technology can
make operational.
AD: But why blame technology? It could be a
bad product to start with.
BC: How does it matter if it's one bad
piece or if the entire batch is rubbish? It's not going to change things for
me.
AD: Why make such a big issue out of such a
small tablet?
BC: So what should the tablet have for me
to make a big issue out of my predicament - a 60 inch screen?
AD: That's not what I meant... What I'm
saying is that as with all products and brands, good quality doesn't come
cheap. So why single technology out for criticism?
BC: You must have read about the razor and
blade pricing strategy where they give away the razor for next to nothing and
charge hefty amounts on the blade. Likewise, they’ve first allowed technology
to invade every facet of our lives and now, they’re charging exorbitant
amounts. Take healthcare, for instance. Expensive technology sends the cost of
medical care skyrocketing...
AD: That’s probably because of the new
equipment...
BC: Precisely - these hi-tech scans and
laser treatments cost several thousands that make them unaffordable. Likewise,
education has suddenly become a premium investment because some schools have
opted for technology in the classrooms... Think of the kids that cannot afford
such schooling.
AD: If a kid's smart, it shouldn't make a
difference whether he's learning from a blackboard or a smartboard...
BC: What about your regular purchases? While
a branded shirt or the best quality of rice cost a premium, there's an option
available for the common man that's both affordable and usable - unlike the
dumb tablet I purchased. Just because it's cheap, I'm supposed to accept it if
it won’t work. All that it's given me is a whopping headache...
AD: I know of a tablet that can solve the
problem - it's both cheap and effective, and it's made with the latest
technology...
BC: That's a relief! Hope it's something
that won't let me down.
AD: Actually, it's the kind that you need
to down with a glass of water.
BC: How will that help me?
AD: Well, you bought a tablet that gave you
a headache – this one will help you get rid of it.
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